| Consultancy
Services |
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Independent
Assessment and Audit
As a leading provider
of independent reports in judicial review and medico legal court cases we
have the skills, up-to-date knowledge, credibility and resources to
provide independent and objective reviews of care provided by Contracted
Care Providers for Local Authority Social Services Departments.
Personal Care
Consultants have developed an audit tool and assessment proforma that
incorporate all the relevant legislation and guidance.
The work is undertaken
by our team of independent social workers who have experience of working
in both the public and private sectors. |
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Complaints
and Mediation
Where things are
clearly "going wrong" and a disquiet is being felt, either by
clients, their families or purchasing social workers, we can carry out
independent assessments of the situation and provide reports to the
parties concerned. Furthermore we can offer help and advice to
improve the service, with a full pragmatic understanding of the
environment in which care is both purchased and provided.
We are also able to
independently examine situations and carry out assessments in relation to
complaints made regarding Local Authority services - such as social work,
assessment, occupational therapy and care provision. |
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Care
Management (Adult Services) Systems Review
We have recently been
commissioned by a Local Authority Social Services Department to carry out
a review of their care management systems. The project has the
following broad objectives:
 | Review the council's
care management systems, processes and procedures |
| Review the workforce
capacity of the council to deliver the care management and assessment
process |
| Review the skill mix
of the workforce delivering the care management and assessment process |
The scope of the
project will include older people, physical disability and sensory
impairment, learning disability and hospital social work.
The project will be
carried out by our team of experienced consultant social workers. |
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| Protection
of Vulnerable Adults
Since the
inception of 'No Secrets': guidance on developing multi-agency policies
and procedures to protect vulnerable adults from abuse 2000 and 'In
Safe Hands' : Implementing Adult Protection Procedures In Wales 2000, raising
the awareness and the profile of Vulnerable Adult Abuse has been a primary
objective for any providers of adult social care.
Training in
this subject should take place at all levels in all
agencies, and, to ensure that your adult protection procedures are carried
out consistently, no staff group should be excluded.
Courses
designed specifically to cover Adult Protection: |
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Alerting
A one-day (of
two half days) training in basic awareness for direct care staff.
The first half
helps participants to define abuse and recognise abusive situations in
their day-to-day practice. It can be structured to look at any or
all of the following client groups: people with learning disabilities,
older people, people with physical disabilities and people with mental
health problems.
The second
half focuses on procedures for reporting concerns and examines various
levels of responsibilities.
This training
would be valuable for all staff and volunteers who work directly with, or
support and care for, vulnerable adults on a regular basis. |
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Investigating
This two-day
training is aimed at more senior practitioners and ideally at multi-agency
groups.
The course
covers identifying the different roles and responsibilities of different
professionals, learning about sources of information, and offers
information about the investigation procedure in the context of abuse,
including joint interviews with the Police.
This
multi-agency training (police, social services and nominated health
professionals) would be suitable for those who would be taking the role as
investigators.
Protection of
Vulnerable Adult Training will relate to your Local Authority policy,
procedures and professional practices and will be commensurate with the
level of responsibility the staff member/volunteer has in the adult
protection process. |
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| Supervision
A one day course which
considers the processes, functions and good practices of supervision
within a care setting. |
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By
the end of the course, participants should be able to:
| Identify
what supervision is |
| Explore
some of the values and benefits of supervision |
| Consider
the role of management in the process of supervision |
| Consider
the four functions of supervision |
| Explore
different approaches to supervision |
| Consider
the content of supervision |
| Identify
how supervision is recorded |
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| Loss
and Bereavement
A one day
course for Community Support Workers/Social Workers within Children's
Services considering Loss and Bereavement issues around children, families
and workers. |
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By
the end of the course participants will have:
| Considered
the effect of moving children from families to adoptive parents |
| Explored
dealing with loss of family contact and helping children deal with it |
| Considered
the staff role in working with children and families experiencing
grief and loss |
| Understood
the value of nurturing oneself and/or colleagues whilst working with
families experiencing grief and loss |
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| Advocacy
This workshop
is designed for service managers and their assistants who are involved in
setting up advocacy systems. |
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By
the end of the course participants will have:
| Considered
advocacy as a concept and as a process |
| Explored
why advocacy services are important to providers, service users and
their family |
| Developed
an understanding of the principles of representation related to Person
Centred Planning; National Minimum Standards; Creating a Unified and
Fair System for Assessing and Managing Care |
| Considered
how to set up systems related to advocacy/representation |
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| Acquired
Brain Injury Training
A two day
training course for practitioners to develop knowledge and understanding
of Acquired Brain Injury. |
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By
the end of the course participants should have:
| Considered
aspects of assessment related to people with ABI |
| Explored
different diagnoses and aspects of prognosis |
| Developed
an understanding of the care planning process, in particular aspects
of engagement of people with ABI |
| Considered
the cost of care |
| Evaluated
the prevalence of violence and aggression and how to manage it |
| Explored
what helps to sustain a package of care |
| Understood
how to protect carers and service users from abuse |
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| Enablement/Rehabilitation
Training
This three day
course is profiled to meet the training needs of social and health care
workers whose role is changing from that of carer to enabler. It
focuses on developing skills for promoting independence.
With the
current trend towards enablement and rehabilitation, care workers are
increasingly working as part of 'Enablement Teams'. Their role is
often to complement the skills and expertise of rehabilitative staff e.g.
physiotherapists and occupational therapists.
The remit of
such teams is to use skills of assessment, enablement and rehabilitation
to improve physical and cognitive function, promote independence and
facilitate a return to community living, to maintain individuals within
their own homes and avoid admission to hospital. |
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