PRINCIPLES OF CARE AND PHILOSOPHY

Care plans: We endeavour to ensure that care plans are individualized, promote a person centred approach and provide a basis for each individual to meet their own potential. We believe in a holistic approach to care where physical, psychological and social needs are recognised as having equal importance. We are committed to ensuring the full participation of clients and relatives in the care planning process.

Research Based Practice: We endeavour to ensure that care practices are research based and that staff are trained appropriately to gain a knowledge of contemporary research findings.

Assessments; We endeavour to ensure that each resident has a full and comprehensive assessment prior to admission in order to identify and respond to individual physical, psychological, and social needs.

Emotional Support; We believe that every resident has the right to express their emotions and opinions in a safe, open and therapeutic environment. Residents and relatives are encouraged to express their opinions through regular questionnaires and all opinions are valued and all concerns acted upon.

Good Practice; We endeavour to recognise and promote good practices throughout our establishments and encourage initiative and new ideas at all levels.  

Models of Service; The service model is research based and promotes collaborative working between multi-agencies, multi-disciplines, the family, the client, advocates and significant others. All care delivered through the service model reinforces the importance of respect, dignity, privacy, choice and individuality for each individual for whom we care.

Outcomes; We endeavour to ensure that practice is measurable to ensure its appropriateness and to give a measure of success. We continually try to improve the service we deliver to achieve the best possible outcomes.

Openness and Honesty; We are open and honest with each other, our clients, relatives and significant others. By being open and honest we are able to acknowledge any weaknesses and learn lessons from experiences.